Our Service Philosophy

At Pine Run Retirement Community, every associate on our team is committed to our shared service philosophy to “Make Their Day!” This vibrant and lively ideology ensures that all associates provide attentive personal service to residents, colleagues, visitors, fellow associates, and volunteers in order to extend a warm welcome and enrich their experience of the Pine Run Retirement Community.

Residents and families truly benefit from this philosophy, which encourages team members to provide excellent customer service by listening to others, nurturing freedom of expression, fostering positive attitudes, and creating a safe and supportive environment for all.

Learn about just one example of how this philosophy informs projects at Pine Run in this short video: